NEC Univerge SV8100 Programming Manual - Program 41 : Acd Setup
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966
UNIVERGE SV8100
Issue 11.0
SV8100 Programming Manual
2 - 497
Description
Use
Program 41-17 : ACD Login Mode Setup
to define the ACD login mode for each
extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout
service codes for the AIC members in Program 11-13-08 and 11-13-09.
Conditions
If set to 1, note that a supervisor cannot log in/out an AIC member as they are not
normal ACD agents.
Feature Cross Reference
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-17 : ACD Login Mode Setup
Level:
SA
Input Data
Extension Number
Up to eight digits
Item
No.
Login Mode
Default
01
0 = Normal Login Mode
1 = AIC Login Mode
0