NEC Univerge SV8100 Programming Manual - Program 41 : Acd Setup
UNIVERGE SV8100
Issue 11.0
SV8100 Programming Manual
2 - 487
Description
Use
Program 41-11 : VRS Delay Announcement
to assign the VRS message number to
use as the message source for the 1st and 2nd Delay Announcement Messages.
Refer to Program 41-08 for more on setting up the ACD overflow options.
This program is activated when the delay announcement source and options are
assigned as VRS in Program 41-08-03.
Program 41 : ACD Setup
41-11 : VRS Delay Announcement
Level:
SA
Input Data
ACD Group No.
01~64
Item
No.
Item
Input Data
Default
01
Delay Message Start Timer
Input the time before the 1st Delay Message Starts.
0~64800 (sec)
0
02
1st Delay Message Number
Input the VRS Message to be played as the 1st Delay
Message.
0~101
0 = No Message
101 = Fixed Message
0
03
1st Delay Message Sending Count
Input the number of times the 1st Delay Message is sent.
If set to 0, the message is not played.
0~255
0
04
2nd Delay Message Number
Input the VRS Message to be played as the 2nd Delay
Message.
0~101
0 = No Message
101 = Fixed Message
0
05
2nd Waiting Message Sending Count
Input the number of times the 2nd Delay Message is
sent. If set to 0, the message is not played.
0~255
0
06
Tone Kind at Message Interval
Input what is heard between the Delay messages.
0 = Ring Back Tone
1 = MOH Tone
2 = BGM Source
0
07
ACD Forced Disconnect Time after the 2nd Delay
Message
Set the time, after the last 2nd Delay Message is played,
before the call is disconnected.
0~64800 (sec)
(0 = No Disconnect)
60