NEC Univerge SV8100 Programming Manual - Program 41 : Acd Setup
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966
UNIVERGE SV8100
Issue 11.0
SV8100 Programming Manual
2 - 481
Description
Use
Program 41-06 : Trunk Work Schedules
to set up the Work Schedules for trunks.
For each Work Schedule (1~4), designate the start and stop times for each of the
eight Work Periods. After you set up the schedules, assign them to days of the week
in Program 41-07. (This is the same program used by the ACD Agent Work
Schedules.)
Conditions
None
Feature Cross Reference
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-06 : Trunk Work Schedules
Level:
SA
Input Data
ACD Work Schedule Time Pattern Number
1~4
Item
No.
Work Period
Mode Number
Start Time
End Time
Default
01
1~8
0000~2359
0000~2359
(Start) 0000
(End) 0000