Canon imagePRESS C1 Service Manual - page 186
Chapter 2
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- In the case of "OK!": Normal
- In the case of "NG!": Detach the ZJ-A board from the S-B board, attach
it again and execute the following again; COPIER > FUNCTION >
INSTALL > GS-CHECK. In the case that "NG!" is displayed, replace the
ZJ-A board.
4) Escape service mode.
5) Perform shutdown sequence to turn off the power.
6) Turn on the main power of the machine.
2.4.3 Setting After the Installation(imagePRESS C7000
Series)
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After completing the installation of the machine, check on settings of the fol-
lowing.
1) Service mode;
2) Select COPIER > OPTION > BODY > W/SCNR
3) Enter '1'.
Default: 0
4) Escape service mode.
2.5 Checking the Connection to the Network
2.5.1 Overview
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Perform the following procedures only when connecting the machine to the
network.
When the network environment of the user is TCP/IP, use the Ping function
to check to be sure that the network configuration is performed correctly.
When the network environment of the user is IPX/SPX or Apple Talk, it is
not necessary to check the above.
2.5.2 Checking the Network Connection
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1) Turn off the main power supply switch by following the shut-down se-
quence.
2) Connect the network cable to the machine and turn on the main power sup-
ply switch.
3) Report the completion of the installation to the user's system administrator
and ask the machine's network configuration.
4) Turn off the main power supply switch by following the shut-down se-
quence.
5) Turn on the main power supply switch.
2.5.3 Using the PING Command
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1) Make the following selections: Additional Functions > System Settings >
Network Setting > TCP/IP Setting > PING Command.
2) Using the keypad on the control panel, type in the correct IP address, and
press the Execute key.
If successful, the message 'Response from host' will appear; otherwise,
the message will read 'No response from host.'
2.5.4 Using the PING Command
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1) Make the following selections: Additional Functions > System Settings >
Network Settings > TCP/IP Settings > IPv4 Settings > PING Command.
2) Using the keypad on the control panel, type in the correct IP address, and
press the Execute key.
If successful, the message 'Response from host' will appear; otherwise,
the message will read 'No response from host.'
2.5.5 Making a Check Using the Remote Host Address
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You can execute the PING command using the appropriate remote host ad-
dress to see if a connection to the network can be made.
Remote host address: The IP address of a PC terminal connected to the TCP/
IP network to which the machine is also connected.
1) Inform the system administrator that you are going to check the network
connection using the PING command.
2) Check with the system administrator to find out the remote host address.
3) Add the appropriate remote host address to the PING command:
- If the message is 'Response from host,' the connection to the network is
normal.
- If the message is 'No response from host,' the machine is not correctly
connected to the network. Start the following troubleshooting work:
2.6 Troubleshooting the Network
2.6.1 Overview
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The following information applies only when the machine is connected to a
network.
If attempts to connect to the network fail, suspect the following:
- The machine's TCP/IP settings are wrong.
- The user's network is faulty.
To find out which, go through the following:
2.6.2 Checking the Connection of the Network Cable
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1) Check to be sure that the network cable is correctly connected to the Eth-
ernet port.
- If the connection is correct, make the next check.
- If the connection is wrong, correct it and run the check once again using
the remote host address.
2.6.3 Making a Check Using a Loopback Address
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A loopback address comes back before reaching the network PCB. By exe-
cuting the PING command using the address, you can find out whether the
machine's TCP/IP settings are correct.
1) Add the appropriate loopback address (127.0.0.1) to the PING command.
- If the message is "No response from host," check the machine's TCP/IP
settings, and execute the PING command once again.
- If the message is 'Response from host,' make the next check.
2.6.4 Making a Check Using a Local Host Address
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The "local host address" is the IP address of the machine, and the address
comes back after reaching the network PCB. By executing the PING com-
mand using the address, you can find out whether the network PCB is free of
a fault.
1) Add the IP address of the machine to the PING command.
If the message is "No response from host", go through the following and ex-
ecute the PING command once again.
- The machine's IP address may be wrong. Check the machine's IP
address settings, and check with the system administrator to see if the
assigned IP address is a valid one.
- The connection of the network PCB may be wrong. Check the
connection of the network PCB once again.
- The network PCB may be faulty. Try replacing it.
If the message is "Response from host", suspect a problem in the user's
network environment. Report to the system administrator for appropriate
action.
2.7 Relocating the Machine
2.7.1 Operation for Moving the Machine
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By entering the value '1', the machine becomes the copier model.
Perform the following procedures only when connecting the machine to the
network.
The following item 'Additional Function ' must be 'ON' to perform the
network configuration.
Additional Function > System Settings > Network Setting > Change
Settings/Display Connection Confirm