Canon imagePRESS C1 Service Manual - page 761
Chapter 14
14-26
[ Case in the field ]
Description
In the field, there was a case where the degree of curling of an irregular size paper was not corrected even though the curl correction level was adjusted at the
same time as the paper was registered in Additional Functions > System Settings > Paper Type Management Settings. In this field case, in order to improving
the degree of curling, the system (MN-CONT) software and the DC controller software were upgraded to Ver. 24.04 and Ver. 11.03, respectively, followed
by changing the setting value of Curl Correction for Each Paper Source in Additional Functions mode.
Reference: System (MN-CONT) software of version 24.04 or later, and DC controller software of version 11.03 or later provide "Curl Correction for Each
Paper Source" mode as a new Additional Functions mode.
Field Remedy
1. When the same symptom occurs, check the versions of System (MN-CONT) software and DCON software.
2. If System (MN-CONT) software is earlier than Ver. 24.04, and DCON software is earlier than Ver. 11.03, upgrade these pieces of software to later than
those versions.
3. In Additional Functions > Adjustment/Cleaning > Curl Correction for Each Paper Source, select the paper source where the irregular size paper is loaded,
and set any curl correction value; then make copies again.
Reference: The degree of approach of decurler roller varies depending on the type of used paper as well as selected job mode (face-up/face-down).
14.3.3 Malfunction
14.3.3.1 No Power
14.3.3.1.1 No power/E805-0014: Cable of DC Controller PCB causes wire-pinching
0016-2877
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Case in the field ]
Description
Since the cable at the bottom side of the DC Controller PCB was caught by the cover, no power was supplied. In this field case, this machine indicated the
error code "E805-0014" even when power was supplied once in a while. When the same symptom occurs, perform the following field remedy.
- E805-0014 can be displayed when the lower rear fan of the fixing assembly is unlocked. (Left exhaust fan error)
Cause
Since the wire saddle controlling the position of the cable was off to the side, the cable was loosened to the downside, causing wire-pinching.
Field Remedy
1. Check to see if the cable is caught by (the downside of) the DC Controller cover.
2. If the cable is caught, detach the cover and check to see if the wire saddle fixing the cable position is off to the side shown as in [1] and the cable is loosed
as shown in [2].
F-14-35
3. If the cable is loosened, reposition the wire saddle as shown in [3] and re-fix the wire saddle so that the cable is not loosed; then close the cover.
14.3.3.2 Control Panel-Related
14.3.3.2.1 When standard language is changed from Japanese to English, button names under Scan Settings are gabled in
Send screen
0015-6587
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Case in the field ]
Description
When the standard language was changed from Japanese to English by making the following selections in sequence, the button names such as "Clr/Gray"
and "Clr/B&W" displayed under Scan Settings in the SEND screen were garbled: [User mode > Common Settings > Language Switch].