Canon imagePRESS C1 Service Manual - page 777
Chapter 14
14-42
Field Remedy
1. Make the following selections in sequence and check to make sure that the setting value of the service mode item is '3': [Service mode > COPIER > Option
> INT-FACE > IMG-CONT].
2. Turn the main power OFF > re-fit the connection cable > turn the main power switch ON.
3. Execute [Restart] in the imagePRESS Server-Q1 side.
3-1. Make the selections as follows, and then check to make sure that the indication displayed at the upper left of the LCD is "idle": [Print Server tab (=>) >
Printer Status/Settings].
Note: In case the message "Printing" or "Processing" appears on the LCD, the PS unit is in operation. In this case, wait until the message is changed to "idle."
In case that "idle" has just appeared, wait more than 5 sec before performing the shutdown operation.
3-2. Press the menu button on the display of the PS unit, and then select "Restart" in the next screen. If the symptom is not solved, execute the following in
the following order: [System Reboot > Shut Down].
Reference: About "Restart", "Reboot", and "Shut Down"
- Restart (software reset)
The system software of the PS unit is reset; however, the whole system is not rebooted. On the other hand, the network connection is temporarily lost and all
the running jobs are stopped and deleted.
- Shut Down
All the system of the PS unit is brought to an end and the main power switch of the unit is also turned OFF. In order to turn the main power of the PS unit,
use this function.
- Reboot (hardware reset)
All the appropriate operations of the PS unit is shut down, and rebooted
4. If Step 1 through 3 do not work on the symptom, re-install controller system.
14.3.7.18 E733-0001 sometimes occurs during printing
0015-9380
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Inspected by Canon Inc. ]
Description
During a continuous printing job, this machine suddenly stopped printing, frozen up the LCD, and then indicated the error code "E733-0001" approx. 1 min
later. In other case, the machine displayed the jam code "0A05" or "0A08" after solving the error code.
When it is found that this machine has a record of "E733-0001" as the error history, perform the following field remedy.
- E733-0001 can be displayed when a printer communication cable eror occurs.
Field Remedy
(The workaround as of Nov. 28, 2006)
1. Additonal Functions > System Settings > Device Management Settings > Dither Pattern Settings > check if "Gradation". "Resolution", and "Rep. Scan
Image" are set to "High Definition" or "Compatible"; if so, select another setting > OK.
2. When the dither pattern settings are changed, color balance will be lost. To modify color balance, execute the Auto Gradation Adjustment (full adjust), and
then run several print jobs.
3. If it is confirmed that a setting other than "High Definition" and "Compatible" has been selected in Step1, turn OFF the main power switch, and check the
connection of the connectors on the DC Controller PCB and the Main Controller PCB; then turn tne main power switch ON again, and run several print jobs.
14.3.7.19 E747-3901 is indicated depending on timing of copy operation: SDRAM has poor contact
0015-8895
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Inspected by Canon Inc. ]
Description
After power-on, this machine started normally and displayed the message "Ready to copy", but then it indicated the error code "E747-3901" when it performed
a copying operation. Therefore, SDRAM was re-fitted for solution.
Field Remedy
1. Remove SDRAM from the Main Controller PCB.
2. Wipe the terminal of SDRAM with lint-free paper impregnated with alcohol, and then re-fit the SDRAM.
WA7-3617 SD-RAM (DIMM)
14.3.7.20 E747-0219 occurs in a certain mode (i.e., when selecting Image Repeat > Area Designation (or Flaming) > Copy
Ratio)
0019-6690
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1 (CUSTOM) / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Case in the field ]
Description
Since the error code "E747-0219" was displayed when making copies in the job mode set up by making the selections below, system software was upgraded
to Ver. 51.01 for solution.
[Special Features > Image Creation > Image Repeat > Area Designation (or Framing) > Copy Ratio]
- E747-0219 can be displayed when an error occurs in the Main Controller PCB (main).
Cause
An error occurred in controlling the image repeat operation.
Field Remedy
When the same symptom occurs, check the version of system software; if it is earlier than Ver. 51.01, upgrade the software to Ver. 51.01 or later and then
make copies.
14.3.7.21 E748-4311 is indicated after installing LIPS LX Printer & Scanner Kit-P1: RB-A board is mounted incorrectly
(Japanese field)
0015-6580
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Case in the field ]
Description
After installing the LIPS LX Printer & Scanner Kit-P1, the error code "E748-4311" was indicated.
- E748-4311 can be displayed when the RB-A board (PCB for LIPS-LX printer & scanner kit- P1) cannot be detected.
Cause
After installing the LIPSLX Printer & Scanner Kit-P1, the license was released without installing the RB-A board that came with the Kit.
Field Remedy
1. Check to see if the RB-A board that came with the LIPS LX Printer & Scanner Kit-P1 is connected to J1024 connector on the lower left of the Main
Controller.