Canon imagePRESS C1 Service Manual - page 767
Chapter 14
14-32
T-14-4
Field Remedy
1. Check the version number of the Format file that has been loaded in SST; if it is earlier than Ver. 0007, load a Format file of Ver. 0007 or later.
Reference: This Format file is shared with iRC3100 series, iRC5180/4580/3880 series, iRC3380/2880 series, iRC6800 series, and imagePRESS-C7000
series.
2. Using SST, format the hard disc drive again.
14.3.3.6 Part Breakage/Detachment
14.3.3.6.1 Hopper assembly of copyboard cover-type machine does not move smoothly: 40T gear is broken
0015-6760
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Inspected by Canon Inc. ]
Description
Since the hopper assembly was moved up and down without opening the copyboard cover, the rear left side of the assembly hit against the copyboard cover,
and its lock arms failed to hook into the shafts. When the assembly was pushed with a greater force to let its arms fit onto the shafts, the assembly tilted and,
while being moved repeatedly in such a situation, causing the breakage [2] of the 40T gears [1] (on both sides of the assembly).
Cause
When the hopper assembly was lifted, it hit against the copyboard cover, inclined, and applied a high load to the 40T gears, causing the symptom.
Field Remedy
1. In case that the hopper assembly does not move up and down smoothly, check to see if the 40T gears are broken.
2. If the gears are broken, replace it by a new one.
Note: Points to note when moving the hopper assembly up and down
- When moving the hopper assembly of a copyboard cover-type machine, be sure to open the copyboard cover before lifting the assembly.
- As for a machine with a feeder unit, the same symptom does not occur because the hopper assembly does not hit on the feeder unit even when it is lifted.
However, when bringing the hopper assembly up and down, be sure to keep both sides of the assembly on the level to prevent the breakage of the gears.
FU6-0587 40T Gear
14.3.4 Network
14.3.4.1 Ping Failure
14.3.4.1.1 Ping Failure: When executing Ping command, message "No response from the host" appears due to WINS
configuration error,
0021-0118
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1 (CUSTOM) / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Case in the field ]
Description
Since the scope ID had been set under Additional Functions > System Settings > Network Settings > TCP/IP Settings > WINS Configuration, Ping failure
occurred. In the typical network setting, the scope ID is not entered. If it is entered, communication between nodes with the same ID alone is available.
Field Remedy
1. In Additional Functions > System Settings > Network Settings > TCP/IP Settings > WINS Configuration, press [Scope ID]. When the keypad appears, delete
the scope ID with the backspace key, and press [OK].
Format File
HDD
Ver.0007
WD800JB-22JJC0
Ver.0006
HDS721680PLA380
Ver.0005
WD800BB-22JHC0
HDS721680PLAT80
WD800BB-22JHC0
ST3802110A
HDS722540VLAT20
HDS728080PLAT20
SAMSUNG SP0802N